The PlayStation 5 is a powerful gaming console, but it’s not without its quirks. One issue that some users have reported is the queued download getting stuck at 100%, preventing the game or app from being installed. If you’re facing this glitch, don’t worry – this guide will walk you through several solutions to help you resolve this issue. For most people, the final step of rebuilding the database should resolve this issue but there are a couple of other things you can do that will hopefully fix the issues you are having here.
Table Of Contents
1. Pause and Resume the Download
Sometimes, simply pausing and resuming the download can fix the problem. To do this:
- Go to the Downloads/Uploads section by pressing the PS button on your controller and selecting the Downloads/Uploads icon at the top of the Control Center.
- Find the download that is stuck at 100%.
- Press the Options button on your controller and select Pause.
- Wait for a few seconds, then press the Options button again and select Resume.
Check to see if the download progresses past 100% and finishes installing. If not, move on to the next solution.
2. Restart Your PlayStation 5
Restarting your console can help clear temporary data and resolve various issues, including the queued download glitch. To restart your PS5:
- Press and hold the PS button on your controller to open the Control Center.
- Select the Power icon at the bottom right corner.
- Choose Restart PS5 and confirm your selection.
Once your console restarts, check the Downloads/Uploads section to see if the download has completed. If the issue persists, try the next solution.
3. Cancel and Redownload
If pausing and resuming the download or restarting the console doesn’t work, you may need to cancel the download and start it again. This guide will help you out if you are having trouble with slow download speeds on PS5 To do this:
- Go to the Downloads/Uploads section.
- Find the download that is stuck at 100%.
- Press the Options button on your controller and select Cancel and Delete.
- Confirm your selection to remove the download.
- Go to your game library or the PlayStation Store and initiate the download again.
After redownloading the game or app, check to see if the download completes successfully. If the problem still occurs, proceed to the next solution.
4. Check Your Internet Connection
A slow or unstable internet connection can cause download issues on your PS5. To check your connection:
- Go to the Settings menu (the gear icon in the top right corner of the home screen).
- Select Network.
- Choose Test Internet Connection.
If your connection is slow or unstable, try resetting your modem/router or connecting your PS5 to the internet via an Ethernet cable for a more stable connection. If your internet connection is not the issue, move on to the final solution.
5. Rebuild the PS5 Database
If none of the above solutions work, you may need to rebuild your PS5’s database. This process can help resolve various issues, including download problems. To rebuild the database:
- Power off your PlayStation 5 by pressing and holding the power button until you hear two beeps.
- Once the console is off, press and hold the power button again until you hear two beeps – one initially and another after approximately 7 seconds.
- Connect your controller to the console using a USB cable and press the PS button.
- In the Safe Mode menu, select Rebuild Database.
- Confirm your selection and wait for the process to complete. This may take a while, depending on the size of your database.
After the database rebuild is complete, your console will restart. Try downloading the game or app again to see if the issue has been resolved.
By following these steps, you should be able to fix the queued download stuck at 100% glitch on your PlayStation 5. If the problem persists even after trying all these solutions, consider contacting PlayStation Support for further assistance.
