The CE-107938-8 error code is a common issue that PlayStation users may encounter when trying to update a game or application. This guide will provide you with an overview of the error, possible causes, and steps to resolve the issue in an informative manner.
Table Of Contents
What is the CE-107938-8 Error Code?
The CE-107938-8 error code is associated with a failure to update a game or application on the PlayStation console. The error message typically displays as “Failed to update the application.” This issue prevents users from enjoying the latest features, bug fixes, and content updates for their games or apps.
Possible Causes of the CE-107938-8 Error Code
There are several factors that could contribute to the CE-107938-8 error code:
- Server issues: The PlayStation Network (PSN) servers might be experiencing technical difficulties or undergoing maintenance.
- Network connection issues: Your internet connection may be unstable or not strong enough to download the update.
- Software issues: Your PlayStation console might be running on outdated firmware or software.
- Insufficient storage space: Your console’s storage may be full, preventing the update from being downloaded and installed.
- Corrupted data: Corrupted data related to the game or application may hinder the update from being installed.
Steps to Resolve the CE-107938-8 Error Code
To fix the CE-107938-8 error code, follow these steps:
Step 1: Check PlayStation Network (PSN) Server Status
Before attempting any other troubleshooting steps, it’s essential to check if the PSN servers are operating correctly. Visit the PlayStation Network Service Status page to see if there are any reported issues or ongoing maintenance. If there are server issues, wait for some time and try updating your game or application later.
Step 2: Test Your Internet Connection
Ensure that your internet connection is stable and strong enough to download the update. To test your connection, follow these steps:
- Navigate to the Settings menu on your PlayStation console.
- Select Network.
- Choose Test Internet Connection.
If the test results indicate a problem with your internet connection, try resetting your modem/router or contact your internet service provider for assistance.
Step 3: Update Your PlayStation Console
Make sure your PlayStation console is running on the latest firmware and software. To check for updates, follow these steps:
- Navigate to the Settings menu on your PlayStation console.
- Select System Software Update.
- If an update is available, follow the on-screen instructions to download and install the update.
Step 4: Check Your Console’s Storage
Ensure that your console has enough storage space to download and install the game or application update. To check your storage, follow these steps:
- Navigate to the Settings menu on your PlayStation console.
- Select Storage.
- Check the available storage space. If your storage is full or nearly full, consider deleting some games or applications that you no longer use to free up space.
Step 5: Delete and re-download the update
If the error continues, try deleting the problematic update and downloading it again. To do this, follow these steps:
- Go to the PlayStation home screen and navigate to Notifications.
- Locate the update notification causing the error and press the Options button on your controller.
- Select Delete to remove the update.
- Restart your PlayStation console.
- Navigate to the game or application requiring the update, and the update should start downloading automatically.
Step 6: Rebuild Database (Optional)
If the above steps do not resolve the issue, you can try rebuilding your PlayStation console’s database. This process can help fix any underlying software issues that may be causing the error. However, please note that this step is optional and should only be performed if you’re comfortable with the process.
To rebuild your console’s database, follow these steps:
- Turn off your PlayStation console.
- Press and hold the power button until you hear two beeps (approximately 7 seconds).
- Connect your DualShock controller to the console using a USB cable.
- Press the PS button on the controller to pair it with the console.
- Select Rebuild Database from the Safe Mode menu.
Please note that rebuilding the database can take several hours, depending on your console’s data.
By following these steps, you should be able to resolve the CE-107938-8 error code and successfully update your games or applications on your PlayStation console. If the issue persists, consider reaching out to PlayStation Support for further assistance.
