The PlayStation 5 (PS5) is an advanced gaming console, but like any other electronic device, it can encounter errors. One such error is the WS-116518-2, an internal error that can hinder your gaming experience. In this guide, we will discuss the error in detail and provide you with solutions to fix it.
This error can unfortunately be a death sentence for many PlayStation 5 consoles but before you make the step of calling Sony to get the console repaired, the guide below may help.
Table Of Contents
What is Error WS-116518-2?
The WS-116518-2 error is an internal error that occurs on the PS5 console. This error usually appears when there is an issue with the PlayStation Network (PSN) or when the console cannot connect to the internet. It can also be caused by a temporary glitch in the system or server-side issues.
Causes of Error WS-116518-2
There are several possible causes for the WS-116518-2 error:
- Server issues: The error may occur when there are problems with the PSN servers. This can be due to maintenance, server overload, or unexpected downtime.
- Internet connection problems: The error can also be caused by an unstable or weak internet connection. This can happen if your Wi-Fi signal is weak or if your internet service provider (ISP) is experiencing issues.
- Software glitches: Sometimes, temporary software glitches can cause the error. This can be resolved by restarting the console or updating the system software.
How to Fix Error WS-116518-2
Here are some possible solutions to fix the WS-116518-2 error:
1. Check the PlayStation Network Status
Before attempting any other troubleshooting steps, you should first check if the PSN servers are working properly. You can do this by visiting the PlayStation Network Service Status page. If there are any ongoing issues or maintenance, you may need to wait until the issue is resolved.
2. Restart Your PS5 Console
Sometimes, a simple restart can fix the error. To restart your PS5, follow these steps:
- Press the PlayStation button on your controller to open the Control Center.
- Select the Power icon.
- Choose “Turn Off PS5” and wait for the console to shut down completely.
- After a few seconds, press the power button on the console to turn it back on.
3. Check Your Internet Connection
Ensure that your PS5 is connected to the internet. You can test your connection by following these steps:
- Go to “Settings” on the PS5 home screen.
- Select “Network.”
- Choose “Test Internet Connection.”
If the test fails or shows a weak connection, try these steps:
- Move your console closer to the Wi-Fi router.
- Restart your router by unplugging it for 30 seconds and then plugging it back in.
- Connect your PS5 to the router using an Ethernet cable for a more stable connection.
4. Update Your PS5 System Software
Updating your PS5 system software can resolve any software-related issues causing the error. To update your PS5, follow these steps:
- Go to “Settings” on the PS5 home screen.
- Select “System.”
- Choose “System Software.”
- Select “System Software Update and Settings.”
- Choose “Update System Software” and follow the on-screen instructions.
5. Contact PlayStation Support
If the error persists after trying the above solutions, it’s time to contact PlayStation Support for further assistance. You can visit the PlayStation Support website to find contact information or use their live chat feature.
We hope this guide has been helpful in understanding and resolving the WS-116518-2 error on your PS5 console. Remember to keep your system updated and maintain a stable internet connection for a seamless gaming experience.
