Experiencing error codes on your PlayStation 5 can be frustrating, especially when they impact your ability to enjoy streaming games through PlayStation™Now. In this guide, we will discuss the PS5 error code CE-117722-0, which indicates an issue with the PlayStation™Now streaming connection. We will provide you with possible causes, solutions, and troubleshooting steps to help you resolve this issue.
Table Of Contents
Causes of the Error
The error code CE-117722-0 typically occurs when there is a problem with your PlayStation™Now streaming connection. This can be caused by:
- Connectivity issues with your internet connection
- Temporary server issues or maintenance on the PlayStation Network (PSN)
- Network congestion or high latency
Troubleshooting and Solutions
1. Test Your Internet Connection
To ensure a stable streaming experience on PlayStation™Now, a strong and stable internet connection is essential. To test your PS5’s internet connection:
- Go to “Settings” from the PS5 home screen.
- Select “Network” and then “Test Internet Connection.”
- If the test fails or your connection is unstable, try resetting your router or modem and then test the connection again.
2. Check PlayStation Network Status
Sometimes, the error can be caused by temporary server issues or maintenance on the PlayStation Network. To check the PSN status:
- Visit the PlayStation Network Service Status website.
- Look for any reported issues or maintenance notifications. If there are any ongoing issues, you may need to wait until they are resolved before accessing PlayStation™Now features.
3. Minimize Network Congestion
Network congestion or high latency can cause issues with the PlayStation™Now streaming connection. To minimize network congestion:
- Close any other streaming services or downloads running on your network.
- If possible, use a wired Ethernet connection instead of Wi-Fi for a more stable connection.
- Try streaming during non-peak hours when there is less demand on your local network and the PlayStation Network.
4. Adjust PlayStation™Now Streaming Quality
Lowering the streaming quality in PlayStation™Now can help improve the stability of your streaming connection. To adjust the streaming quality:
- Launch PlayStation™Now on your PS5.
- Navigate to “Settings” within the PlayStation™Now app.
- Select “Video Quality” and choose a lower streaming quality setting. This may reduce visual quality but can improve the stability of your streaming connection.
5. Restart Your Console and Router
Sometimes, a simple restart of your console and router can help resolve connectivity issues. To do this:
- Power off your PS5 and unplug it from the power source.
- Turn off your router or modem and unplug it from the power source.
- Wait for at least 30 seconds before plugging both devices back in and turning them on.
Contact PlayStation Support
If you have tried all of the above troubleshooting steps and are still encountering the error code CE-117722-0, you may need to contact PlayStation Support for further assistance. They can help identify any account-related issues or provide additional guidance on resolving the problem.
