This guide will help you troubleshoot common issues related to the adaptive triggers on the PlayStation 5’s DualSense controller. If your adaptive triggers stop working or you experience any other issues with them, follow the steps below to identify and resolve the problem.
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Common Issues and Solutions For Dualsense Adaptive Triggers
Below you will find some potential issues that can happen with the Dualsense controller on the PS5 with some solutions to help you fid the problem.
Adaptive triggers not responding or functioning correctly
- Check for software updates: Ensure your PlayStation 5 and DualSense controller are running the latest software updates. To check for updates, go to Settings > System > System Software > System Software Update and Settings on your PlayStation 5 console.
- Reset the controller: If the adaptive triggers still don’t respond after updating the software, try resetting the controller. Locate the small reset button on the back of the controller, near the L2 button. Use a thin, pointy object (e.g., a paperclip) to press the button for 3-5 seconds. After resetting, reconnect the controller to the console and check if the issue is resolved.
Adaptive triggers feel too stiff or too loose
- Adjust trigger sensitivity: You can customize the sensitivity of the adaptive triggers in the PlayStation 5’s settings. Go to Settings > Accessories > Controllers > Trigger Effect Intensity and adjust the slider to your preferred level.
- Check for physical damage: If adjusting the sensitivity doesn’t help, inspect the triggers for any visible damage or debris that could be affecting their performance. If you find any damage or debris, contact PlayStation Support for further assistance.
Adaptive triggers making a loud noise or vibrating excessively
- Check for physical damage: Inspect the adaptive triggers for any visible damage that could be causing the noise or excessive vibration. If you find any damage, contact PlayStation Support for further assistance.
- Reset the controller: If there’s no visible damage, try resetting the controller using the steps mentioned in Issue 1. After resetting, reconnect the controller to the console and check if the issue is resolved.
Adaptive triggers not working in specific games
- Check if the game supports adaptive triggers: Not all games support the adaptive triggers feature. Consult the game’s documentation or the publisher’s website to confirm if the game supports adaptive triggers.
- Update the game: If the game supports adaptive triggers but they’re not working, make sure the game is updated to the latest version. To check for updates, highlight the game on the PlayStation 5 home screen, press the Options button on the controller, and select Check for Update.
- Check in-game settings: Some games may have settings that allow you to enable or disable adaptive triggers. Check the game’s settings menu to ensure that adaptive triggers are enabled.
If you’ve tried the solutions listed above and your adaptive triggers are still not working properly, contact PlayStation Support for further assistance.