The DualSense controller for the PlayStation 5 is known for its innovative features and immersive gaming experience. However, like any electronic device, it can sometimes face battery-related issues that can be frustrating for users. In this informative guide, we will discuss common battery-related problems that can occur with the DualSense controller and provide step-by-step instructions on how to fix each issue.
In the event that you are encountering some of these issues and are unable to resolve the issue, replacing the battery is a rather simple process that should have your controller working good as new. This guide will help you understand how to replace the DualSense battery.
Issue 1: Rapid Battery Drain
If you notice that your DualSense controller’s battery is draining faster than expected, follow these steps to address the problem:
- Adjust controller settings: Go to Settings > Accessories > Controllers on your PS5 and adjust the settings to conserve battery life. You can lower the brightness of the controller’s light bar, disable vibration, and reduce the volume of the built-in speaker.
- Close unused applications: Running multiple applications in the background can cause the controller’s battery to drain faster. Close any unused applications on your PS5 to conserve battery life.
- Charge the controller properly: Ensure you are using an official Sony USB cable to charge the controller. Connect it directly to the PS5 or use a wall charger with the appropriate voltage. Avoid charging the controller with third-party charging stations, as they may not provide the optimal charging conditions.
Issue 2: Controller Not Charging
If your DualSense controller is not charging when connected to the PS5 or a wall charger, try these steps:
- Check the USB cable: Inspect the USB cable for any signs of damage or wear. Try using a different USB cable to charge the controller and see if the issue persists.
- Check the charging port: Examine the charging port on the controller for any debris or damage. Use a can of compressed air to gently clean the port if necessary.
- Reset the controller: On the back of the controller, there is a small reset button located in a tiny hole next to the L2 button. Use a paperclip or a similar object to press and hold the button for around 3-5 seconds. After resetting, reconnect the controller to the PS5 and attempt to charge it again.
- Contact Sony Support: If the controller still does not charge after trying the above steps, there may be a hardware issue. Contact Sony Support for further assistance.
Issue 3: Inaccurate Battery Level Indicator
If your DualSense controller’s battery level indicator is not displaying the correct battery percentage, follow these steps to resolve the issue:
- Reset the controller: As mentioned above, use the reset button on the back of the controller to perform a reset. This can sometimes resolve issues with the battery level indicator.
- Update the controller firmware: Make sure your controller has the latest firmware installed. To do this, connect the controller to the PS5 with a USB cable and go to Settings > Accessories > Controllers > Update Controller Software.
- Fully charge and discharge the controller: Allow the controller’s battery to fully drain until it shuts off. Afterward, connect it to the PS5 or a wall charger and let it charge to 100%. This process can help recalibrate the battery level indicator.
- Contact Sony Support: If the issue persists, contact Sony Support for further assistance.
By following these troubleshooting steps, you should be able to resolve most common battery-related issues with your DualSense controller and enjoy a seamless gaming experience on your PlayStation 5.
