The CE-107880-4 error code is an issue that PlayStation 5 users may encounter, typically displaying the message “Something went wrong.” This error is often related to licenses or the need to rebuild the cache. This guide will provide you with an overview of the error, possible causes, and steps to resolve the issue in an informative manner.
Table Of Contents
What is the CE-107880-4 Error Code?
The CE-107880-4 error code appears when users face issues related to licenses or the cache on their PlayStation 5 console. This error can prevent users from accessing and enjoying their games or apps, as it might cause problems with the licenses or the console’s cache.
Possible Causes of the CE-107880-4 Error Code
There are several factors that could contribute to the CE-107880-4 error code:
- License issues: The game or application license may be invalid, expired, or not properly synced with your PlayStation 5 console.
- Cache issues: Your console’s cache may be corrupted or experiencing issues, causing problems with the licenses or the console’s overall performance.
Steps to Resolve the CE-107880-4 Error Code
To fix the CE-107880-4 error code, follow these steps:
Step 1: Restore Licenses
Restoring licenses can help resolve issues related to invalid or expired licenses. To restore licenses, follow these steps:
- Navigate to the Settings menu on your PlayStation 5 console.
- Select Users and Accounts.
- Choose Other.
- Select Restore Licenses and follow the on-screen instructions.
After completing the process, check if the error persists.
Step 2: Clear Cache
Clearing the console’s cache can help resolve issues related to corrupted or problematic cache data. To clear the cache on your PlayStation 5, follow these steps:
- Turn off your PlayStation 5 console by pressing the power button and waiting for the console to completely shut down.
- Unplug the power cord from the back of the console.
- Wait for at least 30 seconds.
- Plug the power cord back into the console.
- Turn on your PlayStation 5 console.
This process will clear the cache and potentially resolve the error. Check if the issue persists.
Step 3: Rebuild Database (Optional)
If the above steps do not resolve the issue, you can try rebuilding your PlayStation 5 console’s database. This process can help fix any underlying software issues that may be causing the error. However, please note that this step is optional and should only be performed if you’re comfortable with the process.
To rebuild your console’s database, follow these steps:
- Turn off your PlayStation 5 console.
- Press and hold the power button until you hear two beeps (approximately 7 seconds).
- Connect your DualSense controller to the console using a USB cable.
- Press the PS button on the controller to pair it with the console.
- Select Rebuild Database from the Safe Mode menu.
Please note that rebuilding the database can take several hours, depending on your console’s data.
By following these steps, you should be able to resolve the CE-107880-4 error code and successfully access your games or applications on your PlayStation 5 console. If the issue persists, consider reaching out to PlayStation Support for further assistance.
