PS4 Error Code NP-37602-8: An error occurred when linking accounts


    If you’re experiencing the PS4 error code NP-37602-8, don’t worry, you’re not alone. This error occurs when there is an issue linking your PlayStation Network (PSN) account to other services, such as YouTube. In this guide, we will provide you with information about the error, its causes, and potential solutions to help you resolve the issue.

    What is Error NP-37602-8?

    Error NP-37602-8 is a PS4 error code that appears when users attempt to link their PSN account to other services, such as YouTube. This error prevents users from uploading or streaming their gameplay on YouTube, which can be frustrating for gamers who want to share their content with others.

    Causes of Error NP-37602-8

    There are several reasons why error NP-37602-8 might occur:

    1. Server issues: Sometimes, the error might be due to server issues on the side of PlayStation or the third-party service (e.g., YouTube). In such cases, the error is usually temporary and resolves itself once the server issues are fixed.
    2. Account linking issues: The error might also occur if there’s an issue with the linking process between your PSN account and the third-party service.
    3. Software issues: Outdated PS4 system software or application software might cause the error to occur.

    Potential Solutions for Error NP-37602-8

    Here are some potential solutions to help you resolve error NP-37602-8:

    Solution 1: Check for Server Issues

    Before attempting any other solutions, check if there are any known server issues with PlayStation Network or the third-party service you’re trying to link to. You can check the status of PlayStation Network here.

    If there are server issues, you might need to wait until they are resolved before attempting to link your accounts again.

    Solution 2: Unlink and Relink Your Accounts

    If there are no server issues, you can try unlinking and relinking your accounts:

    1. Log in to your PlayStation Network account on your PS4.
    2. Go to Settings > Account Management > Link with Other Services.
    3. Select the service you want to unlink (e.g., YouTube) and choose Unlink.
    4. Restart your PS4.
    5. Go back to Settings > Account Management > Link with Other Services and try linking your account again.

    Solution 3: Update Your PS4 System Software and Applications

    Make sure your PS4 system software and applications are up to date:

    1. Go to Settings > System Software Update to check for and install any available system software updates.
    2. Go to your PS4 home screen, highlight the application you’re trying to use (e.g., YouTube), press the Options button on your controller, and select Check for Update.

    Solution 4: Restore Default Settings

    If the previous solutions don’t work, you can try restoring your PS4’s default settings:

    1. Go to Settings > Initialization > Restore Default Settings.
    2. Follow the on-screen instructions to complete the process.
    3. After restoring the default settings, attempt to link your accounts again.

    Please note that restoring default settings will not delete any of your saved data or installed applications, but it will reset your system settings to their default values.


    Error NP-37602-8 can be frustrating, but by following the potential solutions outlined in this guide, you should be able to resolve the issue and successfully link your accounts. If the error persists, you might need to contact PlayStation Support or the support team of the third-party service for further assistance.

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