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Moss Window

If it keeps stopping at the same point, note the time, what you were doing, and whether it happens every attempt. Include your game version and whether you were playing alone or with others when you contact support. Those details can help show whether the problem is repeatable.

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Silver Kettle

Don't assume a visual update also fixed the timer issue. Reports describe sessions ending after the timer freezes, and an update had not resolved it for everyone at the time. A short report with the exact timer mark and what happens next is more useful than just saying the Storm Shield is broken.

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