Hardware Questions & Answers

Having trouble with your gaming setup, unsure how to do something important with your system or do you just need some advice? This section of the site is dedicated to questions related to gaming hardware and other technology related questions.

Use the search feature below to find existing questions and answers that might solve your problem. If you are unable to find anything, feel free to ask a new question and someone may be able to help you out.

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I am unable to get NAT type 1 on the PS5. I have opened ports on the router, I have tried to even bypass the firewall on the PS5 and it is still stuck with a Type 2 NAT.

Is it possible to save a screenshot at a lower resolution than what is currently being displayed on the TV?

The PlayStation 5 has frozen and will not accept controller input. The PS button won't work

I am trying to perform a first time setup of my Xbox series X. I have started it up and I am stuck on a black screen with the Xbox logo.

Is it possible to use the Xbox Series X while it is lying on its side or does it need to stay vertical?

Is it possible to play disc based games on the Xbox Series S? Does the console have a disc drive?

Are there any USB C ports on the Xbox Series X or is it all USB A?

What is the purpose of the long connection port at the back of the Xbox Series X? What can you connect into it?

Is the HDMI Cable included with the Series X capable of 4k resolution at 120FPS?

Does the Xbox Series X come with a HDMI cable included in the box or is it something that you have to purchase separately.