I’ve got an MSI Bravo 15 (with an R7 7735HS processor, a 4050 105W GPU, 16GB of RAM, and a 512GB SSD) and it’s been running into Blue Screen of Death (BSOD) errors both during startup and while I’m gaming. Each time it happens, I get different stop codes, which seem to point to driver or memory issues. I’ve tried redownloading Windows, running memory diagnostics, updating all drivers (including BIOS and chipset), and even attempted startup repair in safe mode, but nothing’s worked. It’s still under warranty, so I’m planning on taking it to a service center soon. Any ideas what might be causing this?
3 Answers
I’ve got the same laptop and have dealt with MSI before. They usually provide good support, so heading to the service center is a smart move. They’ll probably sort it out quickly for you.
If you started using the laptop straight from the box, consider doing a fresh Windows install. Make sure to download all critical and recommended drivers from the official site, not just through Windows updates. I had BSOD problems until I did a full reinstall, and that sorted things out. Good luck!
Sounds like it could be a motherboard issue, possibly a short circuit or even CPU overheating. Have you checked the temperature levels? Motherboard fixes can be costly, but if your warranty covers it, you should be fine.
I hope the warranty will handle it. Thanks for the heads-up!