Why do some batteries work in my new Xbox controller but others don’t?

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Hey everyone! I recently got an Xbox Series X, and it came with a black controller. I also have a blue Series X controller and a white One S controller. I’ve been using these four rechargeable batteries for years without any issues. The thing is, the new black controller only works with two of those batteries, but the other two just won’t power it on at all, even though they all work fine with my other controllers. I tried reaching out to the seller for help, but they just suggested I buy new batteries. I really don’t want to wait for Microsoft’s support, so has anyone else experienced this issue?

3 Answers

SoundBot9000 -

Hey, just a reminder to keep your question clear; it helps to get useful replies! Also, if you’re part of the Xbox Insiders, that could affect your experience, so check in on that. If your issue is common, consider reporting it too!

BatteryNinja47 -

The problem might be due to the voltage output of those rechargeable batteries. Xbox controllers usually need about 3V (2 AA batteries, each around 1.5V). Most rechargeable batteries provide only 1.2V, which totals 2.4V when paired—this could be too low for your new controller. If those batteries are aging or not holding a charge, they might not give enough power. Try checking their voltage with a multimeter to see if they’re still good! Also, consider updating the controller’s firmware; sometimes, bugs can affect battery recognition. Might help!

VoltageViking88 -

I updated the firmware already, but that didn’t fix the issue. I had no idea rechargeable batteries had lower voltage outputs! I’ll definitely check with a multimeter after letting them charge overnight. If it turns out they are the problem, are rechargeable batteries that output 1.5V hard to find?

ChargeMasterZ -

I checked my batteries too, and they’re at 1.39V each. Still, two of them just won’t work in the controller. Weird, right?

PowerPlayer23 -

You’re right about the voltage! Many modern controllers are picky and shut off if the voltage drops below 2.4V. Alkaline batteries start at 1.5V, so they typically work better. Your new controllers might need the extra power due to their Bluetooth features, which can be more demanding. It sounds like your setup with those older rechargeable batteries just isn’t cutting it anymore.

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