I recently bought a game for my friend who lives in Canada while I’m based in the USA. However, when he tries to redeem the code I sent him via Xbox messages, it just shows an error message saying, “Check code response indicated an error.” I also had him try the 25-character code entry on the store, but that didn’t work either. Is there a known fix for this, or could I potentially get a refund since it’s only been about half an hour since I purchased it?
1 Answer
It sounds like Microsoft is pretty strict about region locks. Since the game was purchased in the U.S., your friend in Canada is likely running into issues because of that. They usually don’t allow games bought in one region to be redeemed in another.
Leave A Reply
RECENT XBOX QUESTIONS
What are some AAA games similar to Souls games that aren't from FromSoftware but still offer quality and depth? View Answer
What are the experiences with Xstreaming, XBPLAY, or XBxPLAY for Xbox Cloud Gaming in unsupported regions? View Answer
Struggling to unlock your locked Xbox account? Here’s what to consider for recovery and troubleshooting steps. View Answer
[Clair Obscur: Expedition 33] - Is it possible to play physical Xbox games offline without logging in, and why the reliance on online connectivity? View Answer
[The Elder Scrolls IV: Oblivion Remastered] - What are some multiplayer/co-op games with high replay value that are enjoyable without being repetitive? View Answer
[The Elder Scrolls IV: Oblivion Remastered] - What multiplayer/co-op games offer replay value and avoid repetitiveness for playing with my girlfriend? View Answer
RELATED QUESTIONS
Are license transfers still necessary for playing offline on Xbox Series X games? Find out what you need to know. View Answer
[Helldivers] - Is anyone's PC crashing after the latest Helldivers update? Looking for solutions and insights from fellow gamers. View Answer
Why is my Series X still overheating after applying thermal paste? Seeking solutions and alternative options. View Answer
Can I store and run Xbox 360/One games on an external hard drive to free up internal memory? View Answer
[Fortnite] - What could cause my new PC to restart while playing Fortnite but not on other games? View Answer
What are some AAA games similar to Souls games that aren't from FromSoftware but still offer quality and depth? View Answer
How can I effectively search for Linux troubleshooting info without getting lost in irrelevant details? View Answer
What to do when my Steam Deck becomes unresponsive in GTA4 after 5 hours of gameplay? View Answer
[MineCraft] - Experiencing Java realm error 502 when accessing realms tab? Seeking solutions and sharing experiences. View Answer
[Moonlight] - Why does Moonlight's 'Wake up PC' feature only function at home but not on other WiFi networks? View Answer
[The Elder Scrolls IV: Oblivion] - Struggling with a custom spell that defaults to frost instead of fire? Let's troubleshoot this crafting weirdness together. View Answer
[Helldivers 2] - Game crashes after startup following the latest update. Seeking help to troubleshoot the issue. View Answer
So, is that a complete no-go for sending games internationally? And what’s the process for refunds if that’s the case?