Why are cutscenes showing a white screen in Mafia 3 and Max Payne?

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I’m having trouble with cutscenes in games like Mafia 3 and Max Payne; every time a cutscene starts, I just see a completely white screen. I’ve tried a bunch of solutions, including using Proton GE, but nothing seems to work. Has anyone else experienced this or have suggestions on how to fix it?

1 Answer

SneakyPixel_99 -

If you bought the game on Steam, make sure shader pre-caching is enabled. It helps as the re-encoded videos are tied to shader information. If you’re not a fan of that feature, you can also stick with GE Proton.

HexedGamerX -

I’m using Proton GE already, so that shouldn’t be the issue.

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