I bought a $20 gift card from Roblox.cashstar.com, which is supposedly an official site. I used Apple Cash for the payment, but the message said the payment failed even though my account was charged $20. I didn’t receive an email from Cashstar, but I got the gift card number from the site. When I tried to redeem it, it said the card had already been redeemed, and the funds would show up shortly. I reached out to Roblox for help, but they said they aren’t responsible for issues with gift cards used without permission or for off-site transactions. They noted that the code I provided is already redeemed, and there’s nothing they can do. What should I do now?
3 Answers
It looks like you might have fallen for a scam. Roblox isn’t liable for cards purchased through third-party sites, and they typically advise sticking to their official sources for gift cards. You should definitely try reaching out to Apple Support to see if you can get a refund for that charge since it looks like the payment processed even though you didn’t receive a valid card. Also, for future purchases, always buy gift cards directly from the Roblox website or reputable retail stores.
Yeah, it’s risky buying gift cards from unofficial sites. I usually just get mine at stores like Walmart or Walgreens. That way, you avoid issues like this. If you’re looking for Robux, you can buy them directly through Roblox as well. Saves a lot of hassle!
Honestly, you should always buy from the official site or in-store. Third-party sites can be shady, and it sounds like you’ve had a tough experience. Hopefully, Apple can help you out with that charge!
