I’ve been trying to log into my Xbox One after not using it for a while, and now it keeps asking for an email password that my dad forgot. He originally set up the account for me and my brother when we were younger. I can get the passcode right, but it always prompts me for the email password right after. Is there any way to bypass this or fix the issue?
2 Answers
It sounds like the Xbox is requiring your dad’s email password for account verification. If he can’t remember it, he might want to try resetting the password on the Microsoft account. Just head to the Microsoft account sign-in page and use the ‘Forgot password?’ link. Once he’s reset it, you’ll be able to log into your Xbox without issues.
Logging in problems can be super frustrating! If resetting the email password isn’t an option, you could try using another account to see if that works. Alternatively, reaching out to Xbox Support directly could also help—sometimes they can assist with these kinds of access issues.
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