I’m really struggling with my Xbox Series X right now. It powers on just fine and I can hear audio through my TV or headset, but the screen stays completely black. I’ve tried unplugging the console for a hard reset, swapped the HDMI cords, and checked every input, but nothing seems to work. It was running perfectly fine just yesterday, so I’m not sure what’s gone wrong. Should I just wait it out and hope it works again? Should I buy yet another HDMI cable? Or is this a sign that my console is beyond hope?
1 Answer
It sounds like your HDMI port on the Xbox might be broken. While it could also be an issue with the TV’s port, usually it’s the console’s port that fails. You’ll likely need to get it repaired, unfortunately.
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Gotcha, but how do I actually get it repaired? Should I mail it in or can I take it to a local store for that?