So here’s the situation: my brother accidentally switched our Steam family account to a different one, and now we’ve lost access to most of our games since he owned the majority of them. He didn’t realize he had done anything wrong until we pointed it out. When we tried to invite him back, we received a message saying his account is on cooldown. Does anyone know how long this cooldown lasts, and is there any way to get in touch with Steam Support for help?
3 Answers
You can try contacting Steam Support for help; they might assist you since it was a mistake. Just send them an email, and they typically respond in a few days.
The cooldown actually lasts a year, unfortunately. They want to prevent people from switching families just to access certain games whenever they want. It’s a bit of a hassle, but reaching out to support might provide some options.
LOL, it sounds a bit funny that he left your family! But really, do reach out to support. They usually have some advice or solutions, especially if it was a genuine mistake.
