Hey everyone, I just realized that my account might have been hacked. Some random person used my Robux to buy a t-shirt from a user with a gibberish name. I didn’t notice my Robux was missing for a while since I’ve been using the mobile app, and I really just wanted to spend some. I lost about 1.5K Robux, which isn’t the biggest loss, but it still stings.
I noticed my account had been logged in from the Netherlands, and I’m definitely not from there. I suspect they might have used a VPN or something. I checked my email for any two-factor authentication messages but only found the one that I requested. A few weeks ago, I added a passkey to my account, and I’m starting to wonder if that’s how they got access. I’m pretty sure I haven’t clicked on anything suspicious or given away my info.
Is there any way I can recover my lost Robux? Also, what can I do to make my account more secure going forward?
2 Answers
Sorry to hear that happened to you! It sounds frustrating. First, you should definitely report the transaction to Roblox support. They can review the logins and any unauthorized purchases. Additionally, enabling two-factor authentication and regularly updating your password can help secure your account in the future.
I’ve had a similar issue where someone stole my Robux too. The best thing you can do is report the account that made the purchase and document your loss. Also, make sure to double-check your account settings to tighten security. Sometimes using a different recovery email helps.
Definitely keep an eye on your account settings! Even small changes can help prevent hacks.
Yeah, Roblox support is usually pretty responsive with these issues. Just be sure to provide them with as much detail as you can!