I’ve lost access to the verified email on my Roblox account, and I’m now stuck with two-factor authentication enabled. If I get logged out, I can’t log back in. I’ve tried contacting support, but their responses aren’t clear on what I should do next after providing ticket numbers and email details. Has anyone else experienced this, and what steps did you take to resolve it?
2 Answers
If you’ve got those purchase receipts, definitely send them over to the support team. It can really help prove it’s your account. Sometimes they ask for a bit more info, so be ready with any details you can provide.
You might be able to prove account ownership by providing any purchase receipts you have from Roblox. Support sometimes uses those as evidence to confirm you’re the actual owner of the account. Hit them up with your receipts if you have them!
