I’ve been trying to log into my Xbox One for the first time in a while, and it’s asking me for an email password that my dad forgot. He set up the account when we were kids. I can get the passcode right, but then it prompts me for the email password. Is there any way to fix this or get around it?
2 Answers
It sounds like the Xbox is requiring the email password after you enter the passcode, which can be frustrating. Unfortunately, the email password is typically needed for account security. One option is to try recovering the email account itself through the email provider’s recovery process. If that doesn’t work, you might have to ask your dad to reset his email password if he can access his email account.
I feel you! It’s annoying when you can’t log in because of an email password. If you can’t recover the email, check if there’s an option to reset the account on the Xbox. Sometimes, contacting Xbox Support can help, and they might assist with any account recovery steps for you.
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