I’m looking for some help diagnosing errors with my DualSense controller. The other day, I stepped out of the room, and when I came back, the controller suddenly stopped working. It didn’t hit the floor hard, and there’s no visible damage, so I’m a bit puzzled. The only parts that seem to work are the joysticks, while all the face buttons and triggers are totally unresponsive. I tried using the reset button, but that didn’t help either. Is there a way to figure out what’s wrong with it? Also, if I decide to fix it, are there any button replacement kits compatible with the DualSense, or are they just for the DualSense Edge?
2 Answers
You might want to try resetting it again using the guide from PlayStation’s support page. Sometimes the reset doesn’t ‘stick’ if there’s a glitch. It might also help to check the battery or give it some time to charge before trying again. If none of that works, you could be looking at a hardware issue. As for replacements, there are some kits specifically for the DualSense, so you should be good there!
How old is your controller? If it’s been a few years, wear and tear could be a factor, especially if it’s been dropped at all. Sometimes the internal connectors can loosen over time. If you’re not comfortable with opening it up, a local repair shop might help you out.
It’s a few years old now, so that might make sense. I’ll consider the repair option!
PLATFORM INFORMATION
Thanks! I’ll give the reset another shot and look into those replacement kits.