Today, I was unexpectedly logged out of my Roblox account, and someone changed my password. I’m really struggling to get actual help from Roblox support because all I’m getting is this annoying bot that just tells me to take a hike. Has anyone here ever recovered their account with the help of a real person? I would really appreciate any guidance on how to get my account back!
2 Answers
I get that getting help from a bot is the worst! One tip: I had a pop-up once that said I needed to log out of all other accounts before adding a new one. Make sure you’re following those prompts! If you are, double-check your 2-step verification settings too—it can make account recovery tricky sometimes. Hope you get this sorted out soon!
Yo, I totally feel you! First things first, make sure you didn’t log out from all devices accidentally. Also, if you haven’t already, try reaching out to Roblox support through Gmail. If you do that, a human should eventually get back to you. You might get an auto-reply first, but hang tight! Normally, they’ll respond within a few days unless there’s a backlog. Just make sure the email associated with your account is still valid, and you should be able to reset your password with it easily. Good luck!
I just emailed them too! I had my linked email but somehow it got changed, which is super frustrating.
What’s the email to contact them? I’m having the same problem!