I recently bought Hitman along with the deluxe DLC upgrade for $20 while gearing up for the PSVR2 release, but I didn’t receive the content. After the purchase, I saw a charge on my wallet but ran into an error when closing the game. Should I reach out to PlayStation support since they charged my wallet? The sale for the deluxe upgrade ends in less than 4 hours, and I definitely don’t want to pay full price for it.
2 Answers
I get why you’re hoping for a simple answer here, but when it comes to money issues like this, it’s always best to go straight to the source. Reddit might not have the solution, but Sony’s support will take care of it. Just don’t waste any time since the sale ends soon!
Honestly, this seems like something that needs a direct fix from Sony. If the DLC didn’t come through, contacting their support would be your best bet. They can help verify your purchase and sort out the issue. As for checking if others have faced the same problem, that couldn’t hurt either, but getting support on this is key. Make sure you have your proof of purchase ready when you contact them!