I accidentally purchased the regular version of Arcade Paradise instead of the VR one. I realized my mistake within a couple of minutes of launching the game. Any chance I can still get a refund?
4 Answers
If I remember correctly, once you start downloading or have launched the game, getting a refund through Sony might be tricky. Their policies can be pretty strict, but there’s still value in calling support and giving it a shot.
It’s probably a long shot, but why not just submit a refund request and see what happens? The process might seem daunting, but Sony will ultimately be the one to say yes or no. You’ve got nothing to lose by trying!
You might be out of luck here. I’ve heard once you download or boot up a game, Sony’s pretty firm on no refunds. But contacting support might surprise you, it can’t hurt just to ask. Who knows, they might make an exception!
Your best bet is to contact support directly and explain your situation. Sony has some refund policies that might work in your favor, especially if you’ve played the game for less than an hour, similar to what Steam offers. However, this isn’t guaranteed, so just ask and see where it goes.
Yeah, I mean you’re already in this situation, so there’s really no harm in seeing where their support team stands on it.